Using a Results Template, Error on Submit of Empty Field

[Clubbinaz]

I have a fairly large form with several optional fields. The problem is that unless every single field that is requested on my Results template has something in it, it shoots an error and tells me that the data could not be submitted because it's looking for data that was not their.

Is there a way to have the results template accept null values so I can just still submit partial forms without having to put something in every single field?

[russellr]

Hi,

I think you're looking for the TemplateMissing feature in "mail_options".

I'm pretty sure this is documented in the tempaltes HOW TO guide. :)

[Clubbinaz]

That was EXACTLY what I needed, Thanks a bunch. PS: great script.

Oh hey since you're still checking these forums, maybe you can give me advise. My multi-page form is located at http://www.azinsurancefinder.com/arizona-auto-insurance.asp

when you submit for an auto insurance quote I have built an HTML template to display the results , you can see it here http://www.azinsurancefinder.com/fmtemplates/autoresults.html
Is there a way to make it look like this but somehow avoid having to have everyone who sees this email download in HTML?

[russellr]

Hi,



Is there a way to make it look like this but somehow avoid having to have everyone who sees this email download in HTML?


I'm sorry, I don't understand the question. Could you rephrase please?

[Clubbinaz]

well using outlook to receive the nice formatted email using the html output settings of the program required the receivers of the email to add the domain as a safe sender list and requires the email recipients to specifically download the html version due to Outlook automatically converting it to plain text format. Some times I open emails, usually spam that have all thepictures associated with the emails still visible even after converting to plain text. Are you familiar with this method of sending?

Darren

[russellr]

Hi,

It doesn't sound like a sending problem.

The problem sounds like the way Outlook attempts to protect you by the way it chooses to display the email.

My email client (I use Linux KDE KMail), for example, doesn't show the HTML by default either, but provides me with a button to show the HTML.

I just click the button, and the email is reformatted according to the HTML.

The email is already completed downloaded, it's just a question of how it is displayed.

I guess if Outlook doesn't do what you want, you can either look for updates or use a different email client.

There may be an option in Outlook that says "always display as HTML".

I think this is a good question to ask in some Microsoft forums.