Use only one $TEMPLATEURL or $TEMPLATEDIR
Here you only need the template.htm (template name) since the previous setting set the location as http://www..../frmtemplates so that is where it will look for the template name.<input type="hidden" name="bad_template" value="http://www..../frmtemplates/template.htm" />
This should be just the file name GeneralTechSupprt.php not http://www..../GeneralTechSupprt.php<input type="hidden" name="this_form" value="http://www..../GeneralTechSupprt.php"/>
The forms, formmail.php, and fmbadhandler.php should all be in the same folder while the templates are in another. It looks like you have done that. See if these changes help.