Problem with Form Field

[joe3366]

Hi,

First of all, thanks for such a great script. I am having trouble however with a checkbox field on my form. It's not in the required statement but when you submit the form without checking the box, it send the user to the bad url and asks them to fill out all required fields (when they all are filled out). There are only 3 requirements: Name, e-mail address, and a message. The checkbox should be optional and again, is not a required field. I am using an HTML template, but I wouldn't think that it would cause a problem. Can anyone help?

My form is here... (please feel free to test it out):

http://<url deleted>/contact.php

Thanks,
Joe

[russellr]

Hi Joe,

I don't think the problem is with required fields.

When I get redirected to the bad_url, I can see this:

 
...<site>/oops.php?this_form=&bad_template=&error=Failed+to+send+email&extra=&....

The error message is actually "Failed to send email".

You should get an alert email message too, but I guess you're not getting that.

Use the test script and info on this post: http://www.tectite.com/vbforums/showthread.php?t=62

to get your server sending email. Once that's working, you can make progress on your form.

[joe3366]

I got 'mail function succeeded', when using the testmail.php file so it might not be that. I have been getting the errors and here's what they say:


The following error occurred in FormMail:
HTMLTemplate
'<path-to>/html/email/formtemplate/index.php'
caused the following errors:
'loginrequest' is not a field submitted from the form

message: 'This is a test.'


===
And
===

The following error occurred in FormMail:
mail_failed
**********
Error=Failed to send email


message: 'This is a test.'
----------------------------------------------------

What do you make of it. Is the problem in the source code for the form?

[russellr]

Hi,

I got 'mail function succeeded', when using the testmail.php file so it might not be that

That's good. Did you also get the email that it sends?

The following error occurred in FormMail:
HTMLTemplate
'<path-to>/html/email/formtemplate/index.php'
caused the following errors:
'loginrequest' is not a field submitted from the form

This indicates a problem with filling in the template. I've just checked the logic in Formmail, and I suggest this modification to your form (add a definition for "TemplateMissing"):

<input type="hidden" name="mail_options"
value="HTMLTemplate=index.php,NoEmpty,TemplateMissing=" />

I think this will stop the above error when the checkbox hasn't been checked.

If you're still getting errors after that, could you send me:

• your configured formmail.php
• your template (index.php)
• your good_url script (success.php)
• your bad_url script (oops.php)

Please send to supportstaff AT tectite DOT com.

[joe3366]

Great! The TemplateMissing thing did the trick. Everything works perfectly now. What does TemplateMissing do in formail so I know for the future forms?

Also, I have my html template made and the e-mail gets sent to a hotmail account and looks good there (minus my stylesheet, but I guess Hotmail overrides that). Anyway, I tried to send the form results to a pop account through Outlook and none of the graphics aren't showing up. I'm able to receive html e-mails in my settings and have sent and received many in the past. Any idea on why that might be happening?

Thanks again for the solution,
Joe

[russellr]

Hi,

What does TemplateMissing do in formail so I know for the future forms?

When your template refers to a field, FormMail insists on find a value for that field or sending an alert to you that says it's missing. The TemplateMissing setting tells FormMail to use that string instead of complaining.

You could, for example, do this:

 TemplateMissing=n/a

and you'll get "n/a" for every missing field.

Anyway, I tried to send the form results to a pop account through Outlook and none of the graphics aren't showing up. I'm able to receive html e-mails in my settings and have sent and received many in the past. Any idea on why that might be happening?

No idea. If you have a look at the source of the email, do the graphics references make sense? Are they full URLs, for example?