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Thread: Avoid feedback messages

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  1. #1
    Join Date
    Oct 2004
    Posts
    21

    Default Avoid feedback messages

    Hi Russell,

    All going along swimmingly with the form mail.

    I have one other odd need. I want to be able to send a formmail mesage if there is (for example) a database crash. That I can and have done. All I want to do now is to avoid the success or failure etc messages coming back to the user in those circumstances. (I will generate an html text message instead).

    Can I do that? If I leave out my own templates (good_url etc) then I get your defaults.

    Any ideas?

    Nick

  2. #2
    Join Date
    Dec 2003
    Posts
    3,900

    Default Re: Avoid feedback messages

    Hi Nick,

    I'm not entirely sure what you're wanting.

    After a form submission the user's browser has to go somewhere.

    You could go straight back to the form, but that wouldn't be helpful to the user.

    A "thank you" page is appropriate.

    Have I misunderstood something?
    Russell Robinson - Author of Tectite FormMail and FormMailDecoder
    http://www.tectite.com/

  3. #3
    Join Date
    Oct 2004
    Posts
    21

    Default Re: Avoid feedback messages

    Hi Russ,

    I want to use form mail to send a generated message comprising the information from a failed database call. Hence, I don't want or need input from the user. The form is generated using Javascript, sent to the Web Manager using a javascript submit. and is not seen by the user. I have set the form as style="visibility:hidden". I plan to provide a text information message to the user - sort of "sorry about this etc" but don't want the user (kids if you remember) to have to deal with a reply.


    Does that make sense? I have attached a couple of javascipt files which might clarify things. The dsn (dsn='hitekion) is in error and triggers the catch.

    Nick
    Attached Files

  4. #4
    Join Date
    Dec 2003
    Posts
    3,900

    Default Re: Avoid feedback messages

    Hi,

    I think I understand now.

    I guess I'd try two things:
    1. Have the JavaScript-generated form appear in a small popup browser window, which submits, and then redirects to a "Please close me" page (which might be able to close itself with some JavaScript, which would be ideal).
    2. Set the "good_url" to the page you want to present to the user. The JS generates the form and automatically submits it, and then the good_url page is what the user ends up seeing.
    The fundamental problem is that any form submission in a browser window is, by definition, "going somewhere". It has to result in more HTML that the browser will display.

    I hope that helps.
    Russell Robinson - Author of Tectite FormMail and FormMailDecoder
    http://www.tectite.com/

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