Encryption works, but with error message

[jgdula]

The encryption works but I get an error message that I am not sure how to correct. The message is:

The following error occurred in FormMail :
no_recipients
**********
Error=The form has an internal error - no actions or recipients were specified.

What can I do to resolve this error. I did not get this message before I installed the trial version of the encryption software.

Thanks!

[russellr]

Hi,

The form has an internal error - no actions or recipients were specified

That's nothing to do with the encryption.

It means your basic form is missing a "recipients" field - you're submitting a form which has no instructions to FormMail about what you want it to do.

We recommend getting your form working properly without encryption first. Once it's working, adding in the encryption is simple and will not break the original operation.

[jgdula]

The form has worked for several years without encryption. It was only when I added encryption that I encountered this error. The encrypted message is still sent to me with the From field: formail@spine-ctsi.com
and the Subject field: Formmail script error (CTSI Appointment Request).

This is my code in formail.php on my server:

/* Help: http://www.tectite.com/fmdoc/target_email.php */
$TARGET_EMAIL = array("^jgdula@spine-ctsi\.com$","^dlobato@spine-ctsi\.com$","^csaucier@spine-ctsi\.com$");
/* Help: http://www.tectite.com/fmdoc/def_alert.php */
define("DEF_ALERT","jgdula@spine-ctsi.com");

Is there some place else that I need to specify a recipient?

Thanks!

[jgdula]

The form has worked for several years without encryption. It was only when I added encryption that I encountered this error. The encrypted message is still sent to me with the From field: formail@spine-ctsi.com
and the Subject field: Formmail script error (CTSI Appointment Request).

This is my code in formail.php on my server:

/* Help: http://www.tectite.com/fmdoc/target_email.php */
$TARGET_EMAIL = array("^jgdula@spine-ctsi\.com$","^dlobato@spine-ctsi\.com$","^csaucier@spine-ctsi\.com$");
/* Help: http://www.tectite.com/fmdoc/def_alert.php */
define("DEF_ALERT","jgdula@spine-ctsi.com");

Is there some place else that I need to specify a recipient?

Thanks!

[russellr]

Hi,

You can only get this message:

The form has an internal error - no actions or recipients were specified

if a form was submitted without a "recipients" field.

Therefore, if your form is working fine, then my guess is you're getting this additional message independently of your form submissions.

It's easy to test:

1. Submit your form.
2. If you receive the form results, fine.
3. If you don't simultaneously receive an alert message (alert messages are easy to identify by the subject line and first few lines of the content), then there's no problem.

Conclusion: the alert message with "The form has an internal error - no actions or recipients were specified" is unrelated to your working form.

It is therefore an attack on your copy of FormMail by spammers.

Please use this setting to ignore such attacks:
http://www.tectite.com/fmdoc/attack_...ore_errors.php