Troubles with diacritic characters

[Totila]

Hello all,

We just upgraded from Tectite 8.16 to 8.23 and are experiencing troubles with diacritic characters, widely used in french language. This appears in the sender name field when receiving an email after the form has been processed and, within the message, in the various fileds names. This was supposedly fixed in Tectite 8.16. We have no idea if our domain server php version has evolved in the meantime and, if so, if the diacritic characters trouble is related to php as we understood from another Tectite forum message. Indeed, we use <input type="hidden" name="mail_options" value="CharSet=utf-8" />. It is a pity because otherwise Tectite is a very secure tool.

Best regards.

[russellr]

Hi,

Are you using the French language pack?

Also, does your HTML form specify utf-8?

Final question: if you switch back to the earlier version, does the problem go away?

[Totila]

Russell,

Thank you for your reply. Answers to your questions are:
- we have been using the French language pack for a long time without checking if it evolved. Did it?
- our HTML form specifes utf-8 in two ways:
1) in the HTML page header, there is <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />. This is new in the sense that we added this sometimes ago when we revamped our web site. This was after Tectite Formmail 8.16 and before Tectite Formmail 8.23. We did not check the impact on Tectite Formmail at the time of the web site change,
2) in the HTML page body, there is <input type="hidden" name="mail_options" value="CharSet=utf-8" /> in the form itself,
- as a matter of fact, we did not keep Tectite Formmail 8.16 ; sorry.

Best regards.