fmencoder error

[Chrisanna]

Okay wrote in a previous post about a problem with the tmp file, you advised I could use scratch pad and that worked fine. I also upgraded to the latest version of formmail which you said I would need if using the encoder/decoder software.

Here's the error message I receive when trying to use the previously working form with the new configuration for using fmencoder.

The following error occurred in FormMail [M18]:

filter_failed

**********

Error=Filter "encode" failed (status 127): [M61]



(User data suppressed for security purposes. [M19])


Any ideas?

[Chrisanna]

Ooops.. not sure this would have anything to do with it or not, but thought I'd mention.

I couldn't get formmail to work inside my cgi-bin directory but it worked fine in the main www directory. fmencoder is currently inside my cgi-bin directory as that's where it stated in the instructions to upload it to.

[russellr]

Hi,

This indicates the filter failed; the usual cause is an error in installation.

If you have SSH or Telnet access to your server, you can check that it's working by executing the program.

Otherwise, try opening with a browser: http://yoursite/cgi-bin/fmencoder

If you receive "GET method not implemented", then it's installed and working.

Finally, did you get an alert message with the detail reason for the filter failure?

[Chrisanna]

Okay I ran it in my browser and it said this:

GET method not yet implemented

The message I pasted previous was the only error messasge I received....The following error occurred in FormMail [M18]:

filter_failed

**********

Error=Filter "encode" failed (status 127): [M61]



(User data suppressed for security purposes. [M19])

[russellr]

Hi,

I couldn't get formmail to work inside my cgi-bin directory but it worked fine in the main www directory. fmencoder is currently inside my cgi-bin directory as that's where it stated in the instructions to upload it to.

That might cause it. It depends on whether you've setup the correct path to "fmencoder" in the $FILTERS setting in FormMail.

If that has the right path, then FormMail should be able to run the program wherever you've put it.

[Chrisanna]

Hi,


That might cause it. It depends on whether you've setup the correct path to "fmencoder" in the $FILTERS setting in FormMail.

If that has the right path, then FormMail should be able to run the program wherever you've put it.

I have it coded like this
$FILTERS = array("encode"=>"/home/crittergitter/www/cgi-bin/fmencoder -k/home/crittergitter/www/cgi-bin/crittergitter-pub.txt");

[russellr]

Hi,

Okay I ran it in my browser and it said this:

GET method not yet implemented

That's good!

It means you've installed the right binary onto the server and it can be executed OK by the webserver software.

So, I think you're just down to getting the path set correctly in $FILTERS.

[Chrisanna]

Sound good.

Okay here's what I know. According to my hosting company the path is like this:

/home/crittergitter/www (www being the folder for html docs etc)


However when I ran phpinfo.php it has info like this

PATH = /usr/local/bin:/usr/bin:/bin

DOCUMENT_ROOT = /www/crittergitter


So I'm confused as to which to use as the path

[russellr]

Hi,

I have it coded like this
$FILTERS = array("encode"=>"/home/crittergitter/www/cgi-bin/fmencoder -k/home/crittergitter/www/cgi-bin/crittergitter-pub.txt");

I think you have that right.

What's happening is that running the fmencoder command is failing but producing no useful error messages.

This might be a strange problem with the server.

You might need me to diagnose the problem directly on your server to find a workaround.

Would you like me to do that?

[russellr]

Hi,

Okay here's what I know. According to my hosting company the path is like this:

/home/crittergitter/www (www being the folder for html docs etc)


However when I ran phpinfo.php it has info like this

DOCUMENT_ROOT = /www/crittergitter

So I'm confused as to which to use as the path

That is confusing.

If you have SSH or Telnet access to the server, it's easy to find the path.

Otherwise, I can send you a PHP script that will tell you.