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Thread: TemplateMissing Issue?

  1. #1
    Join Date
    Dec 2010
    Posts
    3

    Default TemplateMissing Issue?

    Hi,

    I've got a set of forms on a site and I just upgraded one of them to to FormMail 8.24. I was under the impression that I no longer needed to add the TemplateMissing parameter to the mail_options input to handle empty fields, but now I'm getting some strange errors...

    "Error=Failed to send email" combined with a slew of "*field name* is not a field submitted from the form" errors.

    It seems that only the form fields left blank during submission are causing the issue. Also, in the returned error message, I see that any field left blank returns in the following pattern - formfield: '' - note the single opening quote. The fields that are completed return as expected - formfield: "field contents", with open and close quotes.

    The other forms (version 8.12) are working properly, but they all have the TemplateMissing="N/A" parameter in place.

    What I'd like to have happen is when a user submits the form, any blank fields are also left blank in the resulting HTML email we get back. Our forms have a lot of optional fields and all those N/A's can be distracting when trying to digest the data that was provided. I suppose I can add "TemplateMissing=" to the input, but again I thought this was the default behavior for 8.24.

    Insights? Thanks!

  2. #2
    Join Date
    Dec 2003
    Posts
    3,901

    Default Re: TemplateMissing Issue?

    Hi,

    Correct, TemplateMissing is now optional.

    What's the URL of your form? I'll take a look.
    Russell Robinson - Author of Tectite FormMail and FormMailDecoder
    http://www.tectite.com/

  3. #3
    Join Date
    Dec 2010
    Posts
    3

    Default Re: TemplateMissing Issue?


  4. #4
    Join Date
    Dec 2003
    Posts
    3,901

    Default Re: TemplateMissing Issue?

    Hi,

    That form is still using version 8.12 of FormMail.

    Did you forget to upload the upgraded version?
    Russell Robinson - Author of Tectite FormMail and FormMailDecoder
    http://www.tectite.com/

  5. #5
    Join Date
    Dec 2010
    Posts
    3

    Default Re: TemplateMissing Issue?

    Yea... gawd, I see what happened now. It looks like one form was updated to remove the TemplateMissing parameter, while another form got a FormMail script upgrade. Fail.

    Thanks for the prompt response. I apologize for the oversight and for wasting your time. I should have caught the version discrepancy with the testalert... =\

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