error after successful recaptcha

[skykuhl]

Hello,

http://www.caldaronelawgroup.com/index.php

If the recaptcha is blank then it returns:

The form required some values that you did not seem to provide.
You must enter the image characters

That seems correct.

But if the entry is correct or incorrect it returns this:

An error occurred while processing the form .

The staff at www.caldaronelawgroup.com have been alerted to the error .
www.caldaronelawgroup.com apologizes for any inconvenience this error may have caused

I don't get any alert message.

Thanks,

Sky

[russellr]

Hi,

I just ran this test for you:

http://www.caldaronelawgroup.com/scr...hp?testalert=1

Does it work - did you get the test alert message? Please click the link yourself to check it as well.

If you didn't get the message, please check your spam folder first, then post back.

[skykuhl]

Yes I got that message.

To: XXXXX@ackisland.com
From: FormMail@www.caldaronelawgroup.com

This is a test alert message
Loaded language is English (builtin)
PHP version is 5.2.16
FormMail version is 8.16
Server type: non-Windows

DOCUMENT_ROOT: /home/caldaron/public_html
SCRIPT_FILENAME: /home/caldaron/public_html/scripts/formmail.php
PATH_TRANSLATED: -not set-
REAL_DOCUMENT_ROOT: /home/caldaron/public_html



SERVER_NAME was www.caldaronelawgroup.com REQUEST_URI was /scripts/formmail.php?testalert=1

User IP address was 121.219.106.41
User agent was Mozilla/5.0 (X11; Linux i686) AppleWebKit/534.24 (KHTML, like Gecko) Chrome/11.0.696.68 Safari/534.24

[skykuhl]

I had tested that earlier it is a step in one of the tutorials.

[skykuhl]

I guess I should have upgraded to the newest version of the script.

[russellr]

Hi,

No, no need to upgrade until you're ready.

So, you're getting the test alert, but not any real alerts?

That's very strange. The most likely reason is they're getting blocked by a spam filter.

Anyway, if you'd like to send access details to your server using this secure form:

https://secure.rootsoftware.com/~tectite/sendsecret.php

We'll investigate and let you know what we find.

[skykuhl]

Thank you.

I just ran the upgrade wizard and have the upgraded script.

Also I just sent the credentials.

Thank you.

Sky

[skykuhl]

an important file is

inc/left_column.inc.php

that is where the form is.

[russellr]

Hi,

Yes, it was your old version that was the problem - version 8.16 didn't have the reCaptcha feature.

I've installed and tested your upgraded version of FormMail and all seems to be fine.

I recommend implementing FMBadHandler for better error handling as reCaptcha images can be difficult for users to read:
http://www.tectite.com/fmhowto/adverror.php

[skykuhl]

Thanks very much for your help.

I am looking at that document on error handling.

Thanks again.

Sky