Browsers shows errorpage but mail is sent

[mat72]

Hello,
We are using the formmail script on 2 lamp servers with plesk.
On 1 server all is fine. On the second one we run into the following problem:

Upon sending the form the browser shows the bad_url instead of good_url
allthoug all fields have been filled out.
The formdata however is submitted and the e-mail is received perfectly.

The bad_url is showing:
http://www.xxx.yy/formerror.php?this...joj1pvvl7o0ms0

So basically it says: failed to send email, but as stated before: the e-mail has been sent!

Tried the following:

http://www.xxx.yy/fmprocessor.php?testalert=1

Result: testalert e-mail is received but the browser shows: FAILED to send alert message. Check your server error logs.
Again: it did not fail to send the e-mail.

So the problem I am having is that with exactly the same formmail configuration on 2 servers,
one of them is giving me an incorrect error message; in all cases the e-mail is sent just fine.

Please advice...

[russellr]

Hi,

It sounds like the mail server is reporting an error when none has occurred.

I've seen this occasionally, but it's a rare sort of fault.

I can run some tests and confirm exactly what's happening.

Please send me access details (e..g. FTP, CPanel) to your server using this secure form:

https://secure.tectite.com/forms/sendsecret.php

[mat72]

Thank you for the quick reply,

I've just sent you the data through the secure form.
Including testpage with form and ftp access.

[russellr]

Hi,

Thanks.

I've done some initial tests, and cannot get your server to send email to me.

I need to run some more tests, which I'll do tomorrow.

In the meantime, can you please ask your host why this *very* simple script doesn't work on the server:

http://www.vaartdeband.nl/testmail.php

This script clearly shows that a basic PHP operation isn't working, so they need to explain and/or fix it.

If the host has some special settings to make email operate properly, please ask them to provide that information.

[mat72]

I've tried your testscript with my own e-mail address and I do receive the e-mail. However I also get the message that it failed.

Tried another php mail test:

<?php
$to = "xx@yy.nl";
$subject = "Test mail";
$message = "Hello! This is a simple email message.";
$from = "xx@yy.nl;
$headers = "From:" . $from;
mail($to,$subject,$message,$headers);
echo "Mail Sent.";
?>

That also works...

file: testmail2.php

[russellr]

Hi,

I just ran some more tests and your form seems to be working OK now.

Please confirm.

[mat72]

Yes, it is working correclty now indeed.
Strange thing. Our server administrator also did some checks and had something to do with incorrrect permissions
on a systems folder after a recent server-update. So apparently I made the wrong assumption that the problem had to
do anything with the script.
Thank you for your help,

best regards,