Problems with Pear

[L.I.C.C.]

The following error occurred in FormMail :
mail_failed
**********
Error=Failed to send email

More information:
PEAR Mail error: unable to add recipient [orders@############.co.uk]: Invalid response code received from server

I have this e-mail address and password entered in the pear section, what have I done wrong please.

Thanks,

Dave

p.s. it works if I test it with the hosting password and username using http://yoursite.com/formmail.php?testalert=1 but again it doesn't work with my form
My form works using the normal method but I want to use pear as this is a resold account on my hosting and I don't want my client to know where his site is really :-) and the header that the form sends gives it away !

[russellr]

Hi,

I have this e-mail address and password entered in the pear section

p.s. it works if I test it with the hosting password and username

You need the hosting user/pass in the PEAR configuration in FormMail because it is for authentication.

Your form should work if you do this.

[L.I.C.C.]

OK changes made now I get this error

The following error occurred in FormMail :
mail_failed
**********
Error=Failed to send email

More information:
PEAR Mail error: unable to add recipient [orders@###########.co.uk]: Invalid response code received from server

I am using the mangel feature if that makes a difference

Cheers,

Dave

[russellr]

Hi,

Don't use the mangle feature in your PEAR settings in FormMail. AT_MANGLE is only to be used inside an HTML form.

Very simply: if you had the testalert working with a setting, then the form should too with the same setting.

[L.I.C.C.]

OK I have removed the mangle feature from both my form and formmail now but I still get the same error message as above

Thanks,

Dave

[russellr]

Hi,

Earlier you said you had a configuration that allowed the testalert to work.

Have you got that config now?

[L.I.C.C.]

Yes if you visit https://secure.westwalesrallyspares....hp?testalert=1 you will see that it works but then if you fill in the sample form at https://secure.westwalesrallyspares....leformhtml.php
you will see that the form fails and I get the following e-mail:
To: dave.buchholz@dsl.pipex.com
From: orders@westwalesrallyspares.co.uk

The following error occurred in FormMail :
mail_failed
**********
Error=Failed to send email

More information:
PEAR Mail error: unable to add recipient [orders@westwalesrallyspares.co.uk]: Invalid response code received from server

contact: 'Y'
colors: 'blue'
vehicles: 'Plane'
mesg: 'testing'
Thanks,

dave

[russellr]

Hi,

Which address do you have DEF_ALERT set to?

If you change the sample form recipients to that address, does it work?

[L.I.C.C.]

Hi again

I had it set to my personal e-mail dave.buchholz etc... I have re-set it to the same address as the form is submitted to but I still get the cannot add recipient error

thanks

Dave

[russellr]

Hi,

No, we're going around in circles....

You had the testalert working. What I want you to do is:

1. Set DEF_ALERT to that address (the one that worked).
2. Set the PEAR configuration to the whatever it was when the testalert worked.
3. Confirm that testalert still works.
4. Set the form recipients to the same value as DEF_ALERT
5. Test the form.

Does that work now?