Sending form results in an HTML email - Page 3

bdc1285 · #21 05-Dec-2005, 09:31 PM

Ok I got it working! Thank goodness, i appreciate the advice. 1 small problem though, I added the TemplateMissing field on mail options and tested the form, leaving a few fields blank, and on the corresponding email everything came through, but the N/A was sort of inserted in front of the name of the input field, like N/A Address where i left the street address blank. Any ideas? Thanks again for your stellar support!

russellr · #22 05-Dec-2005, 10:37 PM

Hi,

That sounds like the N/A is from the previous line.

Perhaps a problem with line wrapping or incorrect line termination in the template.

Go up the results and see where the problem starts. You should be able to deduce exactly what's happening.

Darnolds · #23 10-Jan-2006, 01:31 PM

Hi,

I've just defined an html-template and everything is working fine, up to the e-mail, which shows the html-code insted of interpreting it. A part of the header code is shown:

Code:

Content-Type: text/html; charset=ISO-8859-1
Return-Path: root@s033.jdn-internetdiensten.nl
X-OriginalArrivalTime: 10 Jan 2006 12:09:54.0555 (UTC) FILETIME=[C437C4B0:01C615DE]
<html>
<body>

[here is the data from the form]

</body>
</html>

==================================

My template starts and ends with the usual:

Code:

<html>
<body>

</body>
</html>

and is called "template1.htm"

The relevant field from my form are:

Code:

<input type="hidden" name="mail_options" value="HTMLTemplate=template1.htm,TemplateMissing=nvt,NoPlain" />
<input type="hidden" name="template_list_sep" value="<br />" />

I have two questions:

My e-mail client is Outlook 2002, which handles all other html-emails just fine. What could be wrong?
Why is there a line at the end of the html code? Is that what breaks the html formatting?

russellr · #24 10-Jan-2006, 10:02 PM

Hi,

The "==================================" at the end is a separator after which FormMail will put the environment variables.

This is actually a bug - FormMail should not attempt to put the env. vars. after an HTML template.

It hasn't caused a problem in the past, but it just shouldn't do it.

You can prevent it from adding the env. vars. by not setting "env_report" hidden field in your form.

So, try that to start - remove "env_report" from your form.

If you want to see some environment variables (such as the user's IP address), check out the HOW TO guide on deriving fields. You derive a field from the env. var. and then show that field in your template.

The most likely cause of the problem you're having is the settings called BODY_LF and HEAD_CRLF.

Read the info about them and try the various combinations. You'll also find other threads about this on the forum.

This is almost always a server problem (especially if you use a Windows server

).

If you still can't solve it, reconfigure FormMail and your form to send a copy to "tester AT tectite DOT com" and submit your form. I can then look at the actual email structure.

Darnolds · #25 11-Jan-2006, 12:24 PM

Hi Russel,

I'm not using a Windows server actually. I think my host uses FreeBSD
Thanks for your answer. I'm going to try this as soon as possible.

Tower Theatre · #26 12-Jan-2006, 05:25 PM

Is it possible to have multiple templates (either plain text text or HTML) so that for example one can send one formats to the main recipient and a different format to cc/bcc?

russellr · #27 12-Jan-2006, 09:31 PM

Hi,

It's a good idea so we'll add this to the TO DO list for FormMail.

You might be able to do this using $TEMPLATEURL and creating dynamic templates in PHP or similar that configure themselves depending on the query string used to open them.

I haven't tried this, but I think it would be possible.

It depends how keen you are.

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