Formmail Error [M23]

[flats99]

I'm getting the following message when I try the test form:

An error occurred while processing the form ([M23]).

Please contact us directly since this form is not working ([M25]).
We apologize for any inconvenience this error may have caused. [M26]

Your form submission was processed by (6.02), available from www.tectite.com. [M27]

I've made the following changes based on the installation instructions:

test-form.php:
<form method="post" action="http://www.pawzpettaxi.com/formmail.php" name="SampleForm">
<input type="hidden" name="env_report" value="REMOTE_HOST,REMOTE_ADDR,HTTP_USER_AGENT,AUTH_TYPE,REMOTE_USER">
<input type="hidden" name="recipients" value="info@tfgbrands.com" />

formmail.php:
$TARGET_EMAIL = array("^info@tfgbrands\.com$");
define("DEF_ALERT","info@tfgbrands.com");

Note: This is hosted with GoDaddy... on a Linux server supporting PHP

Thanks in advance for your assistance

[russellr]

Hi,

Your server is preventing FormMail from sending mail.

Try this test: http://www.pawzpettaxi.com/formmail.php?testalert=1

When that's working you will either get a detailed error message (in an Alert email) or it will all start working.

Try the test mail scripts at the top of this forum to try to sort out the problem. You can use these simple scripts to communicate with GoDaddy support.

[flats99]

I got this:

FAILED to send alert message. Check your server error logs. [M85]

any thoughts?

[d4rkr3b3l]

Ive been having the same problems. No formmail I try on the server seems to work. But I have it all set up correctly (or so i think) and i get the same error [m23]. im also using v.6.02.

Im trying this on a godaddy server too. linux server with php. I tried to get it to work for quite a while but i gave up... but now im trying again and still no luck

[d4rkr3b3l]

it seems to be godaddy... similar to what happened here
http://www.tectite.com/vbforums/showthread.php?t=550

i hope its fixable

[flats99]

I saw that thread as well... I'm going to mess around with it today. I will post anything I find that's useful.

[flats99]

Originally Posted by russellr

Hi,

Your server is preventing FormMail from sending mail.

Try this test: http://www.pawzpettaxi.com/formmail.php?testalert=1

When that's working you will either get a detailed error message (in an Alert email) or it will all start working.

Try the test mail scripts at the top of this forum to try to sort out the problem. You can use these simple scripts to communicate with GoDaddy support.

I tried the two test scripts and both failed. I'm going to speak with GoDaddy support this afternoon... hopefully I can get an answer.

[d4rkr3b3l]

Emailed to me from Godaddy support:


"Thank you for contacting customer support. We currently have the PHP Mail command disabled. You will need to use ASP CDONT for sending mail. We apologize for any inconvenience this may cause."

i hope they re-enable it soon. till then guess i got to brush up on my asp

[russellr]

Hi,

Originally Posted by Godaddy

We currently have the PHP Mail command disabled.

I wonder why they didn't add: "And we're going to refund 50% of your hosting fee for providing a partially disabled server".
I'm sorry to hear about your experience with yet-another-bad-hosting-company.

[flats99]

Originally Posted by d4rkr3b3l

Emailed to me from Godaddy support:


"Thank you for contacting customer support. We currently have the PHP Mail command disabled. You will need to use ASP CDONT for sending mail. We apologize for any inconvenience this may cause."

i hope they re-enable it soon. till then guess i got to brush up on my asp

I followed up with this and got a differnt story. They disable about 90% of PHP commands when your account in on a windows server. However, if you're on a linux server the php mail command should work. For some reason, my account was setup on a windows server... when I thought it was linux. They've made the swich, but it will be a couple days before I know if it works...