browser failure on capcha (safari, chrome)

Hi Folks,

I'm a web-designer, so I test my sites in many browsers. Complaints from one of my clients were validated, and I'm getting errors on 2 browsers, Chrome (5.0.375), and Safari (4.0.530). The latter is esp problematic, because many Mac users have Safari as their default.

The error that comes up upon form completion in both browsers is:

An error occurred while processing the form .

The form required some values that you did not seem to provide.
Please Enter Image Characters...

Thanks for any suggestions or advice ...

Gary

wot captcha r u using? recaptcha, verifyimg?

captcha is just an image thats sent from a server

its browser neutral, therefore there should be any difference unless the browser is actually broken or disabled in some way

wots the URL for ur form so we can see the problem?

hi ....

thanks for reply; forgot to mention, image source is VERIFYING.PHP ...

URL of my contact form is
http://www.boddi.com/email.htm

thanks for feedback,

Gary

i managed to get access to chrome, but i shoulda looked first :rolleyes:

here's the problem:

HTML Code:

---

<img src="http://boddi.com/mail/verifyimg.php" ...

---

this will work if u access the page as http://boddi.com/email.htm but will fail (regardless of browser) if u access as http://www.boddi.com/email.htm

u must be consistent with ur URLs

thanks CT, but this is not doing it either.

I changed the link to the email page on my site, so everyone will click thru to http://boddi.com/email.htm WITHOUT THE WWW. It still doesn't work in CHROME or SAFARI.

I temporarily changed the IMG VERIFY pathway in the page coding to INCLUDE WWW, and called it up with both SAFARI & CHROME using WWW in the address bar. SAFARI still failed.

this is very "greek" to me, because I'm not a server-side nerd and I waste incredible time trying to get wrinkles out of very wrinkled sheets in computer-land.

Gary
:confused: