Page 1 of 3 123 LastLast
Results 1 to 10 of 23

Thread: Why wont it work on this server?

  1. #1
    Join Date
    Feb 2007
    Posts
    162

    Default Why wont it work on this server?

    What are the critical values on my phpinfo page to look for to see why the formmail isn't being processed correctly by one of my servers? I have it working on another server, so its just this one server. Id post my phpinfo, but the forum says its too long. PHP version is 4.3.1.

    Thanks,
    Brian

  2. #2
    Join Date
    Mar 2004
    Posts
    2,224

    Default Re: Why wont it work on this server?

    in wot way doesnt formmail work?

    wots the error message u get?

    u really need that to start looking for the cause

    some things in phpinfo that can be issues
    • safe_mode
    • disable_functions
    • SMTP & sendmail_path
    • DOCUMENT_ROOT
    • Server API set to CGI (might mean u need formmail.php in ur cgi-bin directory)

  3. #3
    Join Date
    Feb 2007
    Posts
    162

    Default Re: Why wont it work on this server?

    This is the error I see:

    Code:
    An error occurred while processing the form .
    
    Please contact us directly since this form is not working .
    We apologize for any inconvenience this error may have caused. Your form submission was processed by (7.13), available from www.tectite.com.
    I have tested the formmail.php file in the cgi-bin, but no luck yet. Let me pull up my phpinfo and post the values you have stated to see if any of those are the problem.

  4. #4
    Join Date
    Mar 2004
    Posts
    2,224

    Default Re: Why wont it work on this server?

    have u set DEF_ALERT so formmail can tell u the actual error?

  5. #5
    Join Date
    Feb 2007
    Posts
    162

    Default Re: Why wont it work on this server?

    no, I just started working on this yesterday, but if you can tell me how to turn def alert on i will do it. Here is some of the phpinfo:

    Server API ...........................................CGI/FastCGI
    doc_root ..............................................no value no value
    safe_mode ..........................................Off Off
    safe_mode_exec_dir
    ............................no value no value
    safe_mode_gid
    ....................................Off Off
    safe_mode_include_dir
    ........................no value no value
    disable_functions
    ................................no value no value
    sendmail_from
    ....................................no value no value
    sendmail_path
    ....................................no value no value
    SMTP ................................................no value no value
    smtp_port
    ...........................................25 25

  6. #6
    Join Date
    Mar 2004
    Posts
    2,224

    Default Re: Why wont it work on this server?

    use the config wizard to get started, it will set it for u

    otherwise read the info at the top of formmail.php

  7. #7
    Join Date
    Feb 2007
    Posts
    162

    Default Re: Why wont it work on this server?

    on line 3201:
    define("DEF_ALERT","myemail@yahoo.com");

    I did use the config wizard to get started, so I guess that's why this is in there.

  8. #8
    Join Date
    Mar 2004
    Posts
    2,224

    Default Re: Why wont it work on this server?

    ok, have u read the README file that the config wizard gives you?

    it gives you an initial test to check whether ur server will send u alerts

  9. #9
    Join Date
    Feb 2007
    Posts
    162

    Default Re: Why wont it work on this server?

    Yes, I have tryed to go to:

    http://www.mysite.com/cgi-bin/formmail.php?testalert=1

    I get the error:

    FAILED to send alert message. Check your server error logs.

  10. #10
    Join Date
    Jun 2006
    Posts
    214

    Default Re: Why wont it work on this server?

    There are four or more sticky messages at the top of the Subscription Forum that should be very helpful to anyone having the basic problems with servers etc. Anyone having this sort of problem might get the information they need there.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Perfect... Except for (wont accept email outside my domain?)
    By justine in forum Community Support
    Replies: 3
    Last Post: 01-Sep-2008, 09:53 AM
  2. Cant get good url to work (after 6h work)
    By BadDevil in forum Community Support
    Replies: 8
    Last Post: 29-Jan-2007, 12:15 AM
  3. fault on the server ?
    By david_de in forum Bug Reports
    Replies: 6
    Last Post: 01-Sep-2006, 02:09 AM
  4. server error...?
    By kroggy in forum FormMail Subscription Support
    Replies: 1
    Last Post: 17-Nov-2005, 12:54 AM
  5. New Server
    By sectioni in forum FormMail Subscription Support
    Replies: 9
    Last Post: 21-Mar-2005, 02:07 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •