Reply With Quoteu don't get *any* email?
sounds like a spam filter is blocking the email
Welcome to the Tectite Forums! You can download and get support for our free PHP FormMail (form processor) and other free software.
Welcome to the Tectite Forums! You can download and get support for our free PHP FormMail (form processor) and other free software.
Active Member
Template help
Can't figure this one out...
I have formmail running perfectly on a client site. Forms work and send plain text mails to assigned addresses. However, I can't get it to work with html templates.
I have the following lines in the form html
<input type="hidden" name="mail_options"
value="HTMLTemplate=enquiry.html" />
I don't get any error message, the page redirects to good_url properly, but I don't get the email.
Works fine with plain text, but not with html.
Any ideas? It works perfectly on a different site...
Valuable Member
Re: Template help
u don't get *any* email?
sounds like a spam filter is blocking the email
Active Member
Re: Template help
It's set up with a test form sending mail just to me. It's a work account and there is no external spam filter. It's all in my mail client and nothing reaches me. The hosting company assures me the html mail does not breach their outgoing spam filtering.Originally Posted by crabtree
I initially thought it might be down to the host treating html mail as spam, but I have another site hosted with the same company and html send works fine from that.
At the point of giving up to be honest. All the file and folder permissions are OK and the fact that it can send plain text means it's working.
Valuable Member
Re: Template help
if formmail sends u to the good_url page, then it's defintely sent the email (and the server has accepted it without an error)
i'd setup a gmail account and send a copy to there
otherwise, maybe buy some support from tectite, if its important to get it working
Active Member
Re: Template help
Well would you believe I have the exact same problem.
Have been using this for years:
<input type="hidden" name="mail_options" value="PlainTemplate=CustomerSupport.txt,AlwaysList" /> Always receive the email without any issues.
Yesterday I decided to change one of the forms to HTML.
Create a simple HTML template and placed in to the template directory.
Used the following code in the form:
<input type="hidden" name="mail_options" value="HTMLTemplate=CustomerSupport.html" />
Form submits without errors, redirects to the correct good url etc...
Problem: Never receive the email. Tried a private email, gmail and yahoo... Never got the email using the HTML template.
If I switch to plaintemplate, form works.
Does anyone know if the headers need to be added to HTML template to work? Or does formail automatically do this for HTML mail.
HTML template Used:
<html> <body> <h1>Customer Support</h1> <p>Name: $realname</p> <p>Email Address: $email</p> <p>Phone: $Phone</p> <p>Country: $Country</p> </body> </html>
Contributing Member
Re: Template help
Have you checked your spam folder(s)?
I've found that, particularly with btinternet, and probably with other email services as well, unless set up properly, a text email will get through and an html version is trapped by their spam filter.
Active Member
Re: Template help
Yes - checked all spam folders with gmail and yahoo. Never received.
Our own internal testing email has no spam filters enabled.
For some reason HTML is not sending, plain txt is working. Dont know where the html email goes
Valuable Member
Re: Template help
try playing with the HEAD_CRLF setting in formmail
perhaps ur sending email server doesn't work properly (according to the standards) and doesn't know wot to do with correctly formatted email
Active Member
Re: Template help
Trying to make my first template.
My html to php formmail worked fine.
I have or I think I have followed the instructions to set up a plaintext template but it doesn't seem to be working as I am still getting the email set out just as before I added the template.
What am I doing wrong, I added <input type="hidden" name="mail_options"
value="PlainTemplate=plain.txt,AlwaysList,TemplateMissing=" />
to the top of my form just under the <form action="formmail2.php" method="post" ...............
I added /fmtemplates to the php file
I have the php and .temp in separate folders.
Maggie
Active Member
Re: Template help
Got the plain text working at last
There are currently 1 users browsing this thread. (0 members and 1 guests)
Posting Permissions
Bookmarks