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Thread: Form Mail -- Everything but the form works.

  1. #1
    Join Date
    Apr 2008
    Posts
    9

    Default Form Mail -- Everything but the form works.

    Everything works 'cept the form. Client moved the site in the last year. Form hasn't worked since. I finally got login info and updated the form to current version.

    Testing the form processing page directly sends an email. Downloaded the 2 test scripts. They work.

    The actual form tells the user on submission there has been an error and the company has been notified. And I get the error message.

    I've done the subscription. Can I send you ftp login info etc and have you take a look? (I need fresh eyes! )
    thanks
    Rog

  2. #2
    Join Date
    Dec 2003
    Posts
    3,980

    Default Re: Form Mail -- Everything but the form works.

    Hi,

    Thanks for your subscription.

    Yes, please send access details to the server using this secure form:
    I'll sort out the problem and let you know what needed to be adjusted.
    Russell Robinson - Author of Tectite FormMail and FormMailDecoder
    http://www.tectite.com/

  3. #3
    Join Date
    Dec 2003
    Posts
    3,980

    Default Re: Form Mail -- Everything but the form works.

    Hi,

    I've done a bunch of tests and experiments and your server is happy to send to any email address in the world, except your own email addresses!

    Sending to your sales address simply fails.

    I've adjusted the testmail.php script to demonstrate this.

    Please show your hosting provider this simple script. They need to figure out why their server is not functioning correctly.

    Point out to them that the target address can be set to anything outside the domain, and it will work fine.

    Let me know how you go and if you need me to check anything else.
    Russell Robinson - Author of Tectite FormMail and FormMailDecoder
    http://www.tectite.com/

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