It was working until the server change...

[Ben]

I've had Formmail 8.36 (with autoresponder) working on several sites up to now.

I've just moved all my sites to one VSP, and now the autoresponders are working but the main forms aren't.

On one site I don't get any form, on the other I got:-

MIME-Version: 1.0 (produced by FormMail 8.36 from www.tectite.com)
Content-Type: multipart/alternative; boundary="BODYe576b92672dde6fa225d30aadad1deba"
Message-Id: <20121017151143.9580213DA8EAF@lvps217...ebfusion.co.uk>
Date: Wed, 17 Oct 2012 16:11:43 +0100 (BST)

(Your mail reader should not show this text.
If it does you may need to upgrade to more modern software.)


This message has been generated by FormMail using an HTML template
called "mail.htm". The raw text of the form results
has been included below, but your mail reader should display the HTML
version only (unless it's not capable of doing so).

There followed the html of the file I should have received.

================ Edit - correction - I received the email (as above) for both websites ==================

If the server was incapable of sending mail I could understand it - but the autoresponder sends htm mail just fine. So what's wrong with the main form (the one sent to me)?

[Ben]

Has anyone got any suggestions?

Autoresponder is working fine - people are getting confirmations of the details filled in on the form, but I'm getting an email that consists of the html code displayed e.g.:-

<font face="Arial, Helvetica, sans-serif" size="3">
<h3>Here is the latest Enquiry from the XYZ website:</h3>
<table border="0">
<tr>
<td>Name:</td>
<td><b>t</b></td>
</tr>
<tr>
<td>Address:</td>
<td><b></b></td>
</tr>

If nobody can help me shortly I'll have to disable all forms on my various websites until I can find out WTF is happening!

PLEASE!!!!!

[Ben]

Here's the message header from the autoresponder (good):-

X-MSK: HYD=0.693283005
X-Apparently-To: xxx.xxxxxxxxx@btinternet.com via 188.125.84.48; Thu, 18 Oct 2012 08:26:36 +0000
Received-SPF: none (domain of lvps217-199-162-2.vps.webfusion.co.uk does not designate permitted sender hosts)
X-YMailISG: Oi1_G94WLDusaBFR1HpnlGWdj4DS13WJ3zZGW_LN1W3LTfXt
i5ae7VPXvOkXQKKINDCc3QD2NcRpyx.OpypCaf4BwaO1v8LnjnjpUsu3gYRX
EkFBs56pHUnmX5E79_OEFy8MxkfBByhjqIlnUysgjPWxbwJyzn.m_ANYMfRp
mrVYUtrez3b_eQGbIb00DMjb3euHCD.1YNd1IBFFfwLOghDMe9m5jc5.EoPp
.XRwQ3l_P8iQJ36kD1NB36Tzp3wazg_B7cOXJtbQzBnmqoTz.x7D3hH8Ej9T
h51AD81H66imG24B27.gDFxVIGeKQX5uGPu8IR30ozUwhm2x2f_XcmN01n04
abuIMZjYZs8ltBQR7lJYGz.rnokv16hOqSutuIFhlYHeQLevrWudQnp2izou
sjnllT1prQHtjyuWMeq1diaABdb837VcBBDmpHiLwhGLWltaWF7.hM8L1znY
21ujDhCPjAc5dfhX8Pkz6obIDL_9OCNAfYKR.c7Bd3p6EeVlFa7dYX6qJ5nA
EZcEzQbiD5c8oV5lI2Ig3CQQxVxbZodXqThcwS8lM3DZkgPXBMLW5uocXfiE
8F5hvL5FDU6op7.OhRrjxkyKjc_T8Tpbx2Lsn0HTEuzzk.T7sV1s3qcoFiTX
JA7k1WjJXRh3DLySYGNPEnWb9aJq4ucz29RRZ.cwBlY4xxNRpXcRmRoSIMfo
qp7idz9ngGRaSwNwE5IpqiHmCtB_nwJVKUib8dqdBvI7MxMDhMq6AheMKWFA
MrIa5pf6eAMOrrcmyjvWpi.bSREdP1OTJtn6HJeD.cRsPyGjcg9na6dMATV1
495jrFGtEKuUhoXXZiffi3lIuZ2cHJAX6tivir2FhsaefIRVt_xpRalNSLxo
b5F780hgGW87zDQpK.Mjp4Ijx2v9htQxRLxcVj0ujCVe6yViOI54WH4mGPhI
urDaoNgm182J_P.jbyNXZ06dpqSRLfQkqXXrPCtZzxM-
X-Originating-IP: [217.199.162.2]
Authentication-Results: mta1026.bt.mail.ukl.yahoo.com from=www.xxxxxxxxxxx.com; domainkeys=neutral (no sig); from=www.xxxxxxxxxxx.com; dkim=neutral (no sig)
Received: from 127.0.0.1 (EHLO lvps217-199-162-2.vps.webfusion.co.uk) (217.199.162.2)
by mta1026.bt.mail.ukl.yahoo.com with SMTP; Thu, 18 Oct 2012 08:26:36 +0000
Received: by lvps217-199-162-2.vps.webfusion.co.uk (Postfix, from userid 10000)
id 05A6713DA8EAC; Thu, 18 Oct 2012 09:26:36 +0100 (BST)
To: xxx.xxxxxxxxxx@btinternet.com
Subject: Your confirmation
X-PHP-Originating-Script: 10000:formmail-mp.php
From: FormMail@www.xxxxxxxxxxx.com
MIME-Version: 1.0 (produced by FormMail 8.36 from www.tectite.com)
Content-Type: multipart/alternative; boundary="BODYd41d8cd98f00b204e9800998ecf8427e"
Message-Id: <20121018082636.05A6713DA8EAC@lvps217-199-162-2.vps.webfusion.co.uk>
Date: Thu, 18 Oct 2012 09:26:36 +0100 (BST)

And here's the message header from the version the webmaster receives (bad):-

X-MSK: HYD=0.500055005
Return-Path: <abc@lvps217-199-162-2.vps.webfusion.co.uk>
X-Original-To: xxx@xxxxxxxxxxx.com
Delivered-To: xxx@xxxxxxxxxxx.com
Received: by lvps217-199-162-2.vps.webfusion.co.uk (Postfix, from userid 10000)
id 02E8D13DA8EAF; Thu, 18 Oct 2012 09:26:36 +0100 (BST)
To: xxx@xxxxxxxxxxx.com
Subject: Xxxxxxxxxxxxxxxx Contact from website
X-PHP-Originating-Script: 10000:formmail-mp.php
From: xxx.xxxxxxxxx@btinternet.com (qqqqqqqqqqqqqqq)

[Ben]

More info - I tried a test alert and received this (if it helps anyone diagnose the problem):-

To: myk@myksoftware.com
From: FormMail@www.myksoftware.com


This is a test alert message
Loaded language is English (builtin)
PHP version is 5.3.2-1ubuntu4.18
FormMail version is 8.36
Server type: non-Windows


DOCUMENT_ROOT: /var/www/vhosts/lvps217-199-162-2.vps.webfusion.co.uk/myksoftware
SCRIPT_FILENAME: /var/www/vhosts/lvps217-199-162-2.vps.webfusion.co.uk/myksoftware/formmail-mp.php
PATH_TRANSLATED: -not set-
REAL_DOCUMENT_ROOT: /var/www

On another website (that is working correctly), the DOCUMENT_ROOT and REAL_DOCUMENT_ROOT values are the same - some problem here perhaps?