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Thread: French accented characters garbled in HTML email

  1. #1
    Join Date
    Oct 2012
    Posts
    2

    Default French accented characters garbled in HTML email

    Hi all,

    I think I've tried everything!
    I must have sent myself some 30 emails in the past 2 hours!
    Here's the problem:
    I'm using the latest version of Formmail - "Awesome!", as our American friends would say - on a French-language website.
    I've set up Formmail to use an HTML mail template.
    Formmail, my form and the template all work perfectly, except for one thing: any accented characters entered in the form appear garbled in the email I receive.
    I have tested my form both with and without the "charset" option (in mail_options).
    With the charset option, I've tried both iso-8859-1 and utf-8.
    I've tried changing the charset in the template, and tested both iso-8859-1 and utf-8.
    Nothing doing!
    Nothing seems to work.
    Any help would be much appreciated.
    TIA.

  2. #2
    Join Date
    Jul 2011
    Posts
    45

    Default Re: French accented characters garbled in HTML email

    Have you declared utf-8 in the header of your form page?

  3. #3
    Join Date
    Oct 2012
    Posts
    2

    Default Re: French accented characters garbled in HTML email

    Thanks for taking the time to reply, Ben.
    In fact, no, I haven't tried that.
    I'll give it a try, but I'm sceptical.
    The page is generated dynamically by a php script, so I will probably have to look for the container page.
    Thanks for the tip!

    BTW, on another test earlier today, everything worked fine! Hmmm...
    I'll still try declaring utf-8 in the header of the form page, though.

    Regards.

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